Privacy Policy

Last updated: February 2026

OpenAssist AI (“OpenAssist”, “we”, “our”, or “us”) respects your privacy and is committed to protecting personal data. This Privacy Policy explains how we collect, use, store, and safeguard information when you use the OpenAssist AI web application and related services (the “Service”).

1. Company Information

OpenAssist AI Ltd
Registered in England and Wales
Registered office: 101 Lexham Gardens, London, W8 6JN, United Kingdom
Website: https://www.openassist.ai
Contact: support@openassist.ai

2. Information We Collect

We collect only information that is reasonably necessary to operate and improve the Service.

2.1 Information You Provide

  • Name and email address

  • Account and authentication information

  • Prompts, messages, and content you submit

  • Support or communication requests

2.2 Information Collected Automatically

  • IP address

  • Device and browser information

  • Usage data (features used, timestamps, interactions)

  • Cookies or similar technologies

2.3 Connected Services and APIs

If you voluntarily connect third-party services (such as email, calendar, messaging, or Google services), OpenAssist may access and process limited data from those services only to perform actions explicitly requested by you.

3. How We Use Information

Your information is used strictly to:

  • Provide and operate the Service

  • Authenticate and manage user accounts

  • Execute actions and workflows you initiate

  • Improve reliability, security, and performance

  • Detect abuse, fraud, or misuse

  • Comply with legal obligations

We do not sell personal data.

4. Google API and OAuth Data Use

Where OpenAssist accesses Google user data via Google APIs:

  • Access is limited to the scopes explicitly authorised by the user

  • Google user data is used only to provide or improve user-facing features

  • Google user data is not used for advertising

  • Google user data is not transferred to third parties except as necessary to provide the Service

  • Google user data is not used to train public or generalized AI models

OpenAssist AI’s use of Google user data complies with the Google API Services User Data Policy, including the Limited Use requirements.

5. AI Processing

  • User inputs may be processed by artificial intelligence systems to generate responses or perform actions

  • Data is processed solely to deliver the Service requested by the user

  • Private conversations are not made public

6. Cookies and Analytics

We use cookies and similar technologies to:

  • Maintain secure sessions

  • Measure usage and improve user experience

You can control cookies via your browser settings.

7. Data Sharing

We share data only with:

  • Infrastructure and cloud service providers required to operate the Service

  • Authorities where disclosure is legally required

All third parties are subject to confidentiality and data-protection obligations.

8. Data Retention and Deletion

We retain personal data only as long as necessary to operate the Service or meet legal requirements.

You may request deletion of your data or account by contacting support@openassist.ai.

9. Data Security

We implement reasonable administrative, technical, and organisational safeguards, including:

  • Encryption

  • Access controls

  • Limited internal access

No system can guarantee absolute security.

10. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access personal data

  • Correct inaccuracies

  • Request deletion

  • Restrict or object to processing

Requests can be sent to support@openassist.ai.

11. International Transfers

Data may be processed or stored outside your country of residence, including in the UK or EU, with appropriate safeguards in place.

12. Children’s Privacy

OpenAssist AI is not intended for individuals under 16 years of age. We do not knowingly collect data from children.

13. Changes

We may update this Privacy Policy periodically. The latest version will always be available on this page.

14. Contact

For questions or privacy requests:

support@openassist.ai

Last updated: February 2026

OpenAssist AI (“OpenAssist”, “we”, “our”, or “us”) respects your privacy and is committed to protecting personal data. This Privacy Policy explains how we collect, use, store, and safeguard information when you use the OpenAssist AI web application and related services (the “Service”).

1. Company Information

OpenAssist AI Ltd
Registered in England and Wales
Registered office: 101 Lexham Gardens, London, W8 6JN, United Kingdom
Website: https://www.openassist.ai
Contact: support@openassist.ai

2. Information We Collect

We collect only information that is reasonably necessary to operate and improve the Service.

2.1 Information You Provide

  • Name and email address

  • Account and authentication information

  • Prompts, messages, and content you submit

  • Support or communication requests

2.2 Information Collected Automatically

  • IP address

  • Device and browser information

  • Usage data (features used, timestamps, interactions)

  • Cookies or similar technologies

2.3 Connected Services and APIs

If you voluntarily connect third-party services (such as email, calendar, messaging, or Google services), OpenAssist may access and process limited data from those services only to perform actions explicitly requested by you.

3. How We Use Information

Your information is used strictly to:

  • Provide and operate the Service

  • Authenticate and manage user accounts

  • Execute actions and workflows you initiate

  • Improve reliability, security, and performance

  • Detect abuse, fraud, or misuse

  • Comply with legal obligations

We do not sell personal data.

4. Google API and OAuth Data Use

Where OpenAssist accesses Google user data via Google APIs:

  • Access is limited to the scopes explicitly authorised by the user

  • Google user data is used only to provide or improve user-facing features

  • Google user data is not used for advertising

  • Google user data is not transferred to third parties except as necessary to provide the Service

  • Google user data is not used to train public or generalized AI models

OpenAssist AI’s use of Google user data complies with the Google API Services User Data Policy, including the Limited Use requirements.

5. AI Processing

  • User inputs may be processed by artificial intelligence systems to generate responses or perform actions

  • Data is processed solely to deliver the Service requested by the user

  • Private conversations are not made public

6. Cookies and Analytics

We use cookies and similar technologies to:

  • Maintain secure sessions

  • Measure usage and improve user experience

You can control cookies via your browser settings.

7. Data Sharing

We share data only with:

  • Infrastructure and cloud service providers required to operate the Service

  • Authorities where disclosure is legally required

All third parties are subject to confidentiality and data-protection obligations.

8. Data Retention and Deletion

We retain personal data only as long as necessary to operate the Service or meet legal requirements.

You may request deletion of your data or account by contacting support@openassist.ai.

9. Data Security

We implement reasonable administrative, technical, and organisational safeguards, including:

  • Encryption

  • Access controls

  • Limited internal access

No system can guarantee absolute security.

10. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access personal data

  • Correct inaccuracies

  • Request deletion

  • Restrict or object to processing

Requests can be sent to support@openassist.ai.

11. International Transfers

Data may be processed or stored outside your country of residence, including in the UK or EU, with appropriate safeguards in place.

12. Children’s Privacy

OpenAssist AI is not intended for individuals under 16 years of age. We do not knowingly collect data from children.

13. Changes

We may update this Privacy Policy periodically. The latest version will always be available on this page.

14. Contact

For questions or privacy requests:

support@openassist.ai